Privacy Policy

Thank you for choosing TripleD Tools. Despite our straightforward name, we’re a friendly bunch here, always up for a chat. If your purchase doesn’t quite hit the mark, we’ve got your back.

Should any issues arise with your purchase, please don’t hesitate to get in touch. Share the details, and if it helps, send us some pictures too. This way, we can quickly determine whether it’s just a simple misunderstanding or a genuine product concern.

Reach out to us within 30 days of your purchase, and we’ll work together to find a solution. If we need to replace an item due to a printing issue, we’ll guide you through the process. Just ensure the item is unused, in its original packaging, and includes the receipt or proof of purchase – all the details will be provided in our instructions.

Refunds: Once we receive your returned item, we’ll give it a thorough inspection and keep you updated on the refund process. If your return is approved, we’ll initiate the refund to your credit card or original payment method. The timeline for receiving the credit depends on your card issuer’s policies, but we’ll make it as smooth as possible.

Shipping: Please note that you’re responsible for covering the return shipping costs, as shipping costs are nonrefundable.

Questions? If you have any queries about returning your item to us, don’t hesitate to get in touch. Reach us at info@tripledtools.com. We’re here to assist.