Refund Policy

Thank you for choosing TripleD Tools. We might have a plain name, but we’re a bunch of cool folks to chat with. If your purchase doesn’t meet your expectations, we’re here to assist.

If you run into any hiccups with your purchase, please don’t hesitate to get in touch. Share the details, maybe even some pictures if it helps explain the situation. We’ll work together to figure out if it’s a simple misunderstanding or an actual product issue.

Reach out to us within 30 days of your purchase, and we’ll do our best to resolve the matter. If a replacement is necessary after our discussion, we’ll guide you through the process. Just make sure the item is unused, in its original packaging, and includes the receipt or proof of purchase – we’ll provide step-by-step instructions.

Refunds: Once we get your returned item, we’ll inspect it and keep you updated on the refund status. If approved, we’ll initiate the refund to your credit card or original payment method. The timing depends on your card issuer’s policies, but we’ll make it as smooth as possible.

Shipping: You’re responsible for covering the return shipping costs, as shipping costs are nonrefundable.

Questions? Feel free to reach out if you have any queries about the return process. Contact us at info@tripledtools.com. We’re here to help.