Terms of Service

Thank you for choosing TripleD Tools. Our name might not be the flashiest, but we’re a friendly bunch who love a good chat. If your purchase didn’t hit the mark, no worries – we’re here to make it right.

If you run into any hiccups with your purchase, please reach out to us. Let us know what’s going on, share any issues you’re facing, and if it helps, provide some pictures. We’ll figure out if it’s a simple misunderstanding or a genuine product concern.

Get in touch within 30 days of your purchase, and we’ll work together to find a solution. If it turns out we need to replace an item due to a printing issue, we’ll guide you through the process. Just ensure the item is unused, in its original packaging, and includes the receipt or proof of purchase – we’ll provide all the details in our instructions.

Refunds: Once we receive your returned item, we’ll give it a thorough inspection and keep you posted on the refund status. If your return is approved, we’ll start the refund process to your credit card or original payment method. The exact timing depends on your card issuer’s policies, but we’ll make it as smooth as possible.

Shipping: Please note that you’ll be responsible for the return shipping costs, as shipping costs are nonrefundable.

Questions? If you have any inquiries about returning your item to us, don’t hesitate to reach out. You can contact us at info@tripledtools.com. We’re here to assist you.